Professional Experience
Head of Engineering - Digital
- Accountable for Malaysia Engineering Centre of Excellence; manage 50+ permanent engineers across Sydney and Malaysia plus 10-20 offshore contractors. Grew MY CoE 5x over 3 years. Reduced organisation-wide cloud costs by 50% in year one, additional 30% in year two.
- Owned platform engineering transformation: Eliminated reliance on specialised application ops through self-service tooling, IaC, SRE practices, and observability platforms. Result: 10x faster incident detection, 50% reduction in technical debt.
- Architecture governance and risk ownership: Final decision-maker for technology choices, security trade-offs, and compliance readiness across all digital products. Regular reporting to executive steering committee on technical risk posture.
- Venture CTO accountability: Full technical ownership of Pickles Malaysia digital products and Carzapp mobile ecosystem - architecture, delivery, reliability, and cost.
- Led digital transformation of 60-year-old brick-and-mortar auction house: centralised operations, digitised end-to-end auction workflows, and enabled data-driven decision making across the organisation. D365 integration was one component of broader transformation.
Head of Solutions Architecture
- Built revolutionary mobile petrol station concept from zero to production: RovR brought the petrol station to the customer, delivering fuel on-demand to fleet and retail customers. Owned technical vision, architecture, and delivery for this first-of-kind digital fuel platform.
- Directed multiple development teams through full product lifecycle in regulated environment: scope definition, technical standards, compliance requirements, and quality gates.
- Executive stakeholder interface: Translated novel product concept into technical strategy for leadership. Built engineering culture around CI/CD automation and sustainable delivery practices.
Senior Specialist, Digital Platform
- Technical leadership for Ookyo digital product: cross-functional team coordination, system design, and roadmap-to-delivery translation.
Technical Lead
- Built monitoring and alerting infrastructure using ELK stack. Designed high-availability systems across multiple datacentres for JobStreet Business Operating Systems (Southeast Asia).
- Microservices platform ownership: containerisation, API governance, and coding standards for SeekAsia services.
Earlier Experience
Lead Application Developer at Integricity Technology (2014). Senior Developer roles at VLT Kuala Lumpur and Integricity Technology (2009-2013).